Hoshino Resorts Kai Hakone, Hakone - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

230 Yumoto Chaya, Hakone, Japan, 250-0312

Hoshino Resorts KAI Hakone is a scenic ryokan located in the mountains of Hakone, Japan. This resort uniquely blends traditional Japanese hospitality with modern comforts, situated on the waterfront near notable cultural landmarks. Guests enjoy exceptional amenities, including hot spring baths and a focus on wellness services, providing a tranquil retreat. The resort's design reflects a harmonious connection with its stunning natural surroundings, offering guests an immersive experience in Japanese culture.

Location

Hoshino Resorts KAI Hakone is conveniently located just 6 minutes from the Kanagawa Prefectural Museum of Natural History and 2 minutes from Tamadare Falls. The surrounding area offers easy access to various cultural highlights and attractions.

Rooms

The resort offers 32 well-appointed air-conditioned rooms, each equipped with laptop-friendly workspaces, refrigerators, and flat-screen televisions. Guests can also connect to free in-room WiFi while enjoying views of the surrounding gardens.

Eat & Drink

Dining at Hoshino Resorts KAI Hakone features an onsite restaurant that serves local cuisine. Guests can enjoy a complimentary local cuisine breakfast daily, emphasizing fresh, regional ingredients.

Leisure & Business

Guests can indulge in rejuvenating spa services including massages and access to hot springs. The resort also features leisure options such as an indoor mineral hot spring for relaxation after a day of exploration.

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore available ways to reach your dream destination

City Centre

Hakone 2.4 km

Airports

Oshima (OIM) 81.7 km

Tokyo International (HND) 90.5 km

Train

Tonosawa Station 1.6 km

Ohiradai Station 2.0 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Heavenly Onsen Experience

I was absolutely blown away by the onsen at Kai Hakone. It is, without a doubt, the most stunning onsen I have experienced in Japan. The peaceful setting amidst nature created the perfect ambiance. I could truly unwind and relax while taking in the beautiful views.

Elena123. Canada, 2024-04-15Read full review on

Culinary Delight

The kaiseki dinner at Kai Hakone was simply extraordinary! Each dish was like a work of art, beautifully presented and bursting with flavor. I was amazed by the variety and quality, making it worth every yen. The dining experience alone was a highlight of my stay!

Marina2024. Australia, 2024-05-30Read full review on

Comfortable Traditional Room

My traditional Japanese room was spacious and very comfortable. I loved the serene view of the surrounding hills and the soothing sounds of the stream below. It was the perfect escape after a long day! I enjoyed the wooden decor, which added to the authentic experience.

Laura87. UK, 2024-06-20Read full review on

Relaxing Soaking Tub

The bathroom in my room featured a beautiful wooden soaking tub, which was such a treat. After spending time in the onsen, I loved coming back to my room to enjoy a private soak while listening to the sounds of nature. It truly enhanced my overall relaxation!

Silvia2024. USA, 2024-07-05Read full review on

What’s included

General

Free Wi-Fi
On-site car park

Dining

Restaurant
Coffee/Tea in lobby
Free breakfast

Spa & Leisure

Garden area

Room features

Air conditioning
In-room safe

Media

Television
Telephone

Location

230 Yumoto Chaya, Hakone, Japan, 250-0312

Map view

230 Yumoto Chaya, Hakone, Japan, 250-0312

City landmarks

682 Yumoto

Tenseien

1.4 km

628 Yumoto

Tamasudare Shrine

1.2 km

613 Yumoto

Kei Hiraga Museum

1.6 km

682 Yumoto Tenseien

Tamadare Falls

1.2 km

191 Yumoto-chaya

Yu-No-Sato

750 m

Museum

Hakone Open-Air Museum

3.9 km

191 Yumoto-chaya

Furusato

860 m

740 Yumoto

Hakone Kitahara Toys Museum

1.8 km

Fukujuin

940 m

Tonosawa

Fukazawa Zeni Araibenzaiten

1.6 km

562 Yumoto

Shogenji Temple

1.6 km

100-1 Yumotochaya

Yuasobisho Hakone Hot Spring

1.6 km

24 Tonosawa

Amida-ji

2.0 km

Gyokuren Shrine

1.2 km

Pagoda

Sounji Temple

2.0 km

266 Yumoto

Hakone Town History Museum

2.4 km

Bridge

Ajisai Bridge

2.1 km

Pagoda

Soun-ji

2.0 km

562 Yumoto

Shoganji

1.6 km

Waterfall

Chisuji Falls

3.4 km

Hakone Hot Springs

1.7 km

Onsen

1.7 km

Bridge to Discovery

1.7 km

Izusan Onsen

1.8 km

Ashinoyu Onsen

1.8 km

Ashinoko Onsen

1.8 km

74 Tonosawa

Fukuzumiro

2.7 km

Amusement Park

Forest Adventure Hakone

3.1 km

657 Yumoto

Izumi

2.2 km

4 Tōnosawa

Hakone Yuryo

3.0 km

Nearby

682 Yumoto

Tenseien

1.2 km

628 Yumoto

Tamasudare Shrine

1.2 km

100-1 Yumotochaya

Yuasobisho Hakone Hot Spring

1.2 km

682 Yumoto Tenseien

Tamadare Falls

1.2 km

182 Yumotochaya

Fukuju-in Temple

960 m

Restaurants

Tsutsuji no Chaya

410 m

20-1 Sukumogawa Hotel Hatsuhana

Jinen Soba Sukumo

860 m

208 Yumotochaya

Jiyoryori Yamaboshi

860 m

Yumotochaya

Hotel Okada Viking

1.4 km

191 Yumotochaya

Hakone Akatsukian

1.2 km

Yumoto Chaya 182-7

Reviews and Ratings

Feedback from previous guests about their experience

74%

liked the resort and would come back again

7.4/10

Very good

Rooms

8.4

Location

6.4

Service

6.6

Dining

6.8

Nicholas

United Kingdom, February 2025

6.8/10

My stay at Hoshino Resorts Kai Hakone had its highlights, especially the beautiful onsen and a wonderfully peaceful atmosphere. however, the remote location made it difficult to get around, which added stress to our experience. The meals were authentic but didn't cater well to my family's tastes, and the service felt overly meticulous at times, which was a bit frustrating.

Rooms

8.0

The room was much larger than advertised, providing plenty of space for my family.

Service

5.0

The staff were friendly, but the check-in process was excessively detailed and took too long.

Location

5.0

While the setting was beautiful and next to a river, it was incredibly far from any convenient transportation options.

Dining

6.0

The dining experience was authentic, but there was a lack of basic western options which left my toddler unsatisfied.

Facilities

8.0

The onsen was beautiful and one of the original seven in Hakone, which contributed to a relaxing stay.

Grace

United Kingdom, January 2025

9.2/10

Staying at Hoshino Resorts Kai Hakone was a fantastic experience. The location next to the river provided a soothing atmosphere, making my stay relaxing. While I found it slightly removed from the main town center, the tranquil surroundings more than made up for it. The highlight was definitely the onsen, which was beautiful and peaceful, offering a unique cultural immersion into traditional Japanese hospitality.

Rooms

10.0

The room was spacious and designed in traditional Japanese style, with a comfortable bed and a lovely balcony facing the river.

Service

9.0

Although there was no room service, the staff was attentive and ensured everything I needed was taken care of during my stay.

Location

8.0

The property is next to the river, creating a therapeutic atmosphere, though it requires a bit of travel to reach the main attractions.

Dining

9.0

The traditional Japanese kaiseki meals for breakfast and dinner were delightful, though it’s wise to inform them of any dietary restrictions in advance.

Facilities

10.0

The onsen was a standout feature, with a serene environment that allowed for a peaceful soak, making it one of the best parts of my experience.

Sebastian

United Kingdom, December 2024

6.4/10

My stay at Hoshino Resorts Kai Hakone was a blend of tranquility and frustrations. The onsen experience was undeniably peaceful, and I had one of the best sleeps in years, but the challenges with transportation and the lack of dining options left much to be desired. While the room was spacious and beautiful, I wished for a bit more flexibility and clarity from the staff. Overall, it was a mixed experience. 🏯💤

Rooms

8.0

The room was much larger than advertised and was supremely comfortable, allowing for a peaceful night’s sleep.

Service

5.0

The staff were friendly but the lengthy check-in process and limited transport options were frustrating.

Location

5.0

The resort is beautifully located next to the river, but it is quite far from other attractions in Hakone.

Dining

5.0

While the authentic Japanese meals were beautifully presented, I found the lack of basic Western options limiting, especially for my toddler.

Facilities

6.0

The onsen was a stunning highlight of my stay, providing a serene atmosphere, though some communal areas could use updates.

Penelope

United Kingdom, December 2024

8.6/10

I had a delightful stay at Hoshino Resorts Kai Hakone to celebrate my son’s 21st birthday. The location was perfect for relaxation, especially with the stunning river views and proximity to Owakudani for some scenic adventures. While the room was spacious and clean, I noticed a bit of a smell in the toilet area and there was no hotel WiFi reception. Overall, the experience was worth it for the serene atmosphere and special celebrations.

Rooms

8.0

The room was spacious and clean, though the bathroom mirror was inconvenient for makeup.

Service

8.0

The staff were incredibly helpful and arranged a beautiful birthday cake and flowers for my son. They couldn't do more for you!

Location

9.0

The hotel is next to the river and offers lovely views. It's also just a 30-minute drive to the Owakudani volcanic area, making it a great base for exploring.

Dining

9.0

The kaiseki cuisine was outstanding. Each dish was beautifully prepared with local ingredients, providing a wonderful dining experience.

Facilities

9.0

The onsen was stunning and exceeded my expectations. It's set in a peaceful location with picturesque views, allowing for a rejuvenating experience.

Liam

United Kingdom, November 2024

6.2/10

My stay at Hoshino Resorts Kai Hakone was a mixed experience. The onsen was stunning and the rooms offered a peaceful retreat, but I struggled with the location and the dining options. While I enjoyed a comfortable bed and great views, logistical challenges and limited meal choices made it challenging to fully relax. 😊

Rooms

8.0

The room was much larger than advertised, comfortable beds, and incredibly peaceful.

Service

6.0

The staff were friendly but overly detailed during check-in, making the process unnecessarily long.

Location

5.0

The hotel is beautiful but quite far from Hakone, making transportation difficult.

Dining

5.0

The meals were authentic but lacked basic western options, which made it hard for my toddler to eat.